Identity Theft
Restoration
Identity Theft – The American
Epidemic
The 1990’s spawned a
new variety of crooks called identity thieves. Their stock
in trade? Your everyday transactions, which usually reveal
bits of your personal information: your bank and credit
card account numbers; your income; your Social Security
number (SSN); or your name, address, and phone numbers. An
identity thief obtains some piece of your sensitive
information and uses it without your knowledge to commit
fraud or theft.
According to
the Federal Trade Commission “Identity Theft” is the
fastest growing white-collar crime in America. 27.3
million victims in the last 5 years and over 53 billion
lost of which financial institutions and major business
lost 48 billion.
People whose
identities have been stolen can spend months or years —
and their hard-earned money — cleaning up the mess the
thieves have made of their good name and credit record.
Some victims have lost job opportunities, been refused
loans for education, housing or cars, or even been
arrested for crimes they didn’t commit.
Today there
are a number of companies that offer assistance to protect
the American public from identity theft. In the beginning,
the big three credit reporting agencies, as well as some
independents, started by offering consumers an opportunity
to check their credit reports periodically instead of only
when they are having their credit reports pulled to open
lines of credit or lease property.
While
this is a good first line of defense it is not the only
solution because not all identity theft will show up on a
credit report.
More
recently identity theft products have added insurance and
victim assistance in the event that someone’s identity is
jeopardized but the claims that companies are making with
their victim assistance programs is just as misleading and
exploiting what real identity theft restoration is.
Restoration vs. Resolution
If the average
consumer was to look at the words “Restoration” and
“Resolution” they would think they are one in the same…not
true. Resolution is the solution that an identity theft
product offers and every solution varies. Solutions can
come in the form of a kit that is sent out with
instructions on how to restore your identity or it could
be victim assistance, where the victim calls into a call
center and speaks directly to an assistance advisor.
The
assistance advisor’s have some very clever names, like a
crises coach, guidance investigator, or a personal
advocate working on the victims behalf. The truth is that
the victim is still required to do most of the work and
the FTC reports that it takes on average 175 hours or more
to restore a victim’s identity.
A company that
provides “Restoration” means that they do the work on
behalf of the victim by signing a limited-power of
attorney. A limited power-power of attorney (limited to
only interacting on the victims behalf with the credit
reporting agency’s, DMV, etc.) allows a restoration
company to do most (about 85%) of the work on a victim’s
behalf so that the victim can get on with their lives.
The restoration
company’s also have the ability to restore the identity
for the victim much faster because of the training and
relationships they have with the credit reporting
agency’s, DMV, Social Security Administration and Post
Office which all are contacted and notified that identity
theft has taken place.
As a credit
union, you are obligated to offer the best protection for
your members because if a product is purchased through
your credit union and it does not live up to its claims
then that would possibly jeopardize your member
relationship and not to mention that they are covered for
something they are not.
Currently
Identity Theft Shield with Kroll Worldwide offers “Real
Identity Theft Restoration” to the credit union
membership. Identity Theft Shield also offers the other
services such as credit reports, credit scoring,
monitoring and restoration insurance with the
restoration.
If you
would like to learn more about Identity Theft Shield and
many of the other identity theft products that can assist
credit unions on a business level please
Recovering From Identity Theft
Unbiased financial information provided by
Financial Finesse
The aftermath
of identity theft can be as simple as a few calls to the
credit bureaus or it can become a complicated nightmare
that takes years to end. You can follow all the rules for
reporting the crime and contacting creditors, but
sometimes the problems just won't go away.
...the average amount of time spent by victims to regain
their financial health was 600 hours.The costs of identity
theft can include spending hundreds of dollars and hours of
your time trying to clean up your credit history. A 2005
Identity Theft Center survey showed that the average amount of
time and money spent by victims to regain their financial
health was 175 hours and $1,500.
Victims of
identity theft may get little help from authorities, who
don't always have the resources to investigate these
cases. With millions of cases reported each year, police
and other agencies rarely get involved unless your case
amounts to an exceptionally large theft.
Your first move towards recovery should be to arm
yourself with the following documentation:
The police
report filed when you learned of the identity theft.
An Identity Theft Affidavit to report the crime to your
creditors.
Copies of your credit report.
Documentation from creditors, such as copies of the credit
application filled out by the thief.
...be sure to place a fraud alert with each of the three
major credit bureaus.Another smart step is to file a report
with the FTC's Identity Theft Hotline by calling 1-877-IDTHEFT
(1-877-438-4338). Also, be sure to place a fraud alert with
each of the three major credit bureaus (TransUnion, Equifax and
Experian). While this is designed to alert lenders to contact
you before issuing new credit in your name, it doesn't always
work. Some lenders ignore the alert, and new accounts may
continue to be opened by the criminal.
Finally,
request that all of your existing creditors code your
accounts so that a password you select is required before
changing the address, increasing your credit limit, etc.
Make sure to keep a log of all your efforts - write down
the date and time, with whom you spoke and what was
discussed.
Some victims must
also deal with abusive collection agencies that refuse to
believe that someone else incurred the debt. Instead of
getting assistance with the problem, they may be
threatened with lawsuits and garnished wages. To combat
this problem if it happens to you, send a copy of the
police report.
If one is
not available, demand that they send you proof of the debt
(which is required under The Fair Debt Collections Act).
Once you receive this, you'll be able to demonstrate that
the signature, address, etc. are not yours, and that
therefore you are not responsible for the debt.
There are certain things you should definitely not
do when trying to resolve your identity theft
crisis:
Do not be
intimidated into paying any debt that you did not incur.Do
not pay any bill or debt that is a result of fraud.
Do not cover any checks that were written or cashed
fraudulently.
Do not file for bankruptcy without consulting with a
professional.
Do not change your Social Security number (unless
advised to do so by Social Security - a rare occurrence).
Do not be intimidated into paying any debt that you did
not incur.
Going through
identity theft recovery is emotionally draining. Many
victims suffer symptoms similar to those of survivors of
assault or other serious crimes. You may feel both
helplessness and rage at your situation, as well as loss
of financial security.
Seek
counseling if necessary to help you cope with these
feelings and try to find local support groups so you can
talk to others that have been through the same
experience.
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